[Fixed] OIC Instance Creation Is Stuck In Status: Creating Service

Oracle

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We have been getting many requests from our trainee to help them with OIC Instance Creation that is stuck at status creating. It is a known issue that has plagued free trial cloud account users.

In this blog post, I am going to show you how quickly get Instance unstuck by raising an SR to Oracle support and what all details you should provide to quickly get the issue resolved.

Oracle Integration Cloud (OIC) Overview

Oracle Integration enables various applications, systems, repository, and IT environments to connect with one another. With a real-time exchange of data and processes, the data and integrated cloud services can be accessed on multiple devices in a network or through the internet.

It eliminates barriers between business applications through a mixture of machine learning, prebuilt integration, and process automation.

If you are new to Oracle Integration Cloud (OIC), then check out our below blog posts as they contain all the key points a beginner should know about Oracle Integration Cloud (OIC).

Issue:

Oracle Integration-OIC – Instance Creation is Stuck at status: Creating

Cloud Console OIC

Note: To know more about how to create a new OIC instance click on the link for step by step instruction click here

FIX:

Check Out : New Homepage Of Oracle Integration Cloud.

We need to raise SR to Oracle support to get it fixed.

Steps To Raise An SR.

Step 1: Go to support account https://support.oracle.com

Step 2: If you don’t have an account for oracle support then please create one by register yourself as a new user.

Note: You should use the same Email address to create a support account that you have used for creating the cloud trial account, as your trial account is associated with the Email address.

Step 3: Click on Login then provide the details.

Oracle Support

Step 4: Once you are logged in, you will see below screen, Click on Service Request.

Oracle Service request

Step 5: Now in Service Request screen, Click on Create Technical SR.

Create technical SR

Step 6: Fill up the information and click on Next.

Service Type Oracle Integration
Service Name will be taken automatically
Problem Type Creating Service Instance
Problem Summary Provide a summary of the issue faced
Description Provide detail of the issue faced

creating technical service request

Step 7: Add a screenshot of the issue.

OIC Instance Creation

Step 8: Now you need to answer some questions so that Support could determine the issue and the issue is resolved quickly.

OIC Instance Creation

step 9: Now you have successfully raised an SR to Oracle.

Raising SR

You will get the notification on mail for your SR & its updates and response time depends upon the severity of SR.

Note: To Create a Cloud Service Request (SR), Please follow the (Doc ID 1484944.1)

Conclusion

In this post, we have provided a solution for getting the instance status from creating to created and how to raise an SR for the issue.

If you find this post interesting and have further questions about the topic then comment below.

Related Links/References:

Next Task For You

Do you want to learn more about Oracle and confuse where to start or which certification is right for you? Then, click on the register now button below to register for a Free Masterclass on Oracle [1Z0-1042] Certified Cloud Integration Expertwhich will help you better understand and choose the right path and clear the certification exam.

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mike

I started my IT career in 2000 as an Oracle DBA/Apps DBA. The first few years were tough (<$100/month), with very little growth. In 2004, I moved to the UK. After working really hard, I landed a job that paid me £2700 per month. In February 2005, I saw a job that was £450 per day, which was nearly 4 times of my then salary.