This post covers an issue with setting up of Oracle EBS Cloud Admin Tool (Cloud Utility used to provision, manage & integrate Oracle E-Business Suite R12 on Oracle Cloud) ‘Users unable to setup EBS Cloud admin tool and facing issue during the setup phase FATAL: Failed to connect to Oracle Cloud API (You compute REST API URL)’.

If you are new to Oracle EBS Cloud then check Atul’s post on Role of Oracle AppsDBA (EBS) R12 in Cloud

Issue:

When you provide Compute Service details while configuring Cloud Admin Tool using the knife command (Oracle EBS Cloud Admin Utility uses Chef Automation) after entering the values it gives

FATAL: Failed to connect to Oracle Cloud API (You compute REST API URL)

Analysis:

In our EBS R12 on Cloud Training, we noticed that this issue was only for trainees with Oracle Cloud Trial Accounts are associated with IDCS and having Multiple Sites.

Note: IDCS Stands for Oracle’s Identity Cloud Service. There are two type of Oracle Cloud Accounts

a) Traditional Cloud Account that uses Identity Domain
b) Cloud Account with IDCS (Identity Cloud Service)

This is the whole cause of issue and seems like all the trial accounts are affected with the same. The Endpoints are not authenticated if multiple end points are present in Cloud Account with IDCS.

BUG

As per Oracle Development this is now identified as BUG

Bug 26539619 : ENABLE EBS ORCHESTRATION ON CLOUD TO WORK WITH IDCS ENABLED CLOUD ACCOUNTS ?

Oracle has released some internal patch and testing on this patch is in progress. We’ll update this BLOG as soon as Patch is available via My Oracle Support.

If you are an Oracle Apps DBA and just starting out your journey to Oracle public Cloud then we will highly recommend you to download our Free Guide that contains 3 Docs every Oracle Apps DBA must read in order to manage and migrate Oracle EBS R12 on Oracle Cloud. Click on below link to get the Guide.

Got a question on What you as Oracle Apps DBA should learn or Hitting any issue then leave a comment or post in our Private Facebook group for Oracle Cloud

Related/Further Readings

If you are just a beginner to Oracle cloud, then check our below posts to start your journey:

• Oracle EBS (R12) on Cloud: Architects Perspective: What and Why?
• [Video] Oracle EBS (R12) On Cloud Deployment Architecture
• Cloud Service Models (SaaS | PaaS | IaaS )
• Amazon AWS or Oracle Cloud (Confused ?): Right Choice for DBA’s
• To check tasks performed by Apps DBAs in Cloud here
• Role of Oracle Apps DBA in Cloud
• EBS on Cloud Advance Training
• Oracle EBS(R12) on Cloud for Apps DBAs & Architects Training: Step By Step Activity Guides/Hands-On Lab Exercise

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